Privacy policy

At Piumosso, we take the privacy of our users seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services.

1. Data Controller

Piumosso is the data controller responsible for your personal information. You can contact us at:

2. Data We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and physical address.
• Professional Information: Skills, qualifications, and work history, which are necessary to create a professional profile.
• Usage Data: Information on how you interact with our platform, such as login activity, IP addresses, and browser data.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Providing Services: Facilitating the connection between musicians and concert organizers, including managing profiles, communicating about gigs, and processing payments.
• Improving Our Platform: Monitoring the usage of our platform to improve functionality and the user experience.
• Communications: Sending notifications about updates, changes to terms, and relevant information.
• Legal Requirements: Complying with our legal obligations, including GDPR compliance.

4. Data Sharing

We will never sell your personal data to third parties. However, we may share your data under the following circumstances:

• Service Providers: We use third-party providers (e.g., payment processors, email services) to facilitate specific tasks. These third parties have access to your data only to perform their services and are required to safeguard your data.
• Legal Obligations: We may disclose your data if required by law, such as for court orders or regulatory obligations.

5. Data Security

We take the security of your data seriously. We store data in European data centers, utilizing strong security measures such as encryption, firewalls, and limited access protocols. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. User Rights Under GDPR

As a user, you have the following rights under GDPR:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
• Right to Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Right to Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at renata@piumosso.eu.

7. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request the deletion of your data, and we will comply unless legally obligated to retain it.

8. Age Restrictions

Our service is not intended for users under the age of 16. If we become aware that we have collected personal data from a child under the age of 16 without verification of parental consent, we will take steps to delete that information.

9. Cookies and Tracking

We use cookies and similar tracking technologies to monitor user interactions with our platform. These technologies help us improve the user experience and analyze our services. You can control cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated to you via email or through notices on our website. Please review this policy regularly for updates.